COVID-19 Frequently Asked Questions

COVID-19 Frequently Asked Questions

General Enquiries

Is it safe to visit the facility?

Answer

There are no known specific risks associated with visiting an aquatic centre or health club, and as such, these facilities are considered at the same risk level as visiting any public facility. At this stage, the risk of the community spreading Covid-19 through our facilities is low.

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What can I do to protect myself when using the centre?

Answer

– Wash your hands often with soap and running water for at least 20 seconds. Dry with paper towel or a hand dryer.
– Wipe down any equipment you use throughout the centre with the wipes provided.
– Try not to touch your eyes, nose or mouth.
– Cover your nose and mouth with a tissue when you cough or sneeze. If you don’t have a tissue, cough or sneeze into your upper sleeve or elbow.
– Maintain at least 1.5 metres distance between yourself and others at all times

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I am sick, can I still visit the centre?

Answer

We encourage anyone who has recently been or is currently sick to remain at home and to seek advice from a medical professional.

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What will happen if a COVID-19 infected person visits the centre?

Answer

We have a specific infection control and response plan in place, which includes actions for disinfection of the facility and communication to patrons.

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Amenities

Can I use the changerooms or showers?

Answer

No. In line with current Government restrictions, our change rooms and showers are not available for use, toilet facilities remain open.

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Can I hire a locker?

Answer

No.

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Aquatics

Are all pools open?

Answer

Yes.  As of Friday 22nd October all pools at DCOP are now open.  We will have limited operating hours up to and including 2nd November, then return to normal operating hours from 3rd November.

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Can I access the pool for recreational swimming or casual play?

Answer

Yes, with a limit of 50 fully vaccinated people at any one time.

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Can lanes be hired for squads or group bookings?

Answer

Yes. In line with Government restrictions the use of outdoor pools can be used for group booking.  Please contact the pool for further information.

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What do I need to bring?

Answer

Please remember to bring:
– Towel
– Full water bottle
– Goggles, kickboard or swimming aids

Please note, communal equipment such as kickboards, pool noodles or swimming aids will not be available for use and you are required to bring your own.

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Is it safe to swim in the pool?

Answer

There are no known specific risks associated with the use of pools, spas or saunas. Our pools are checked regularly throughout the day to ensure the chlorine levels are within the relevant health regulations.

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